As you may know the Better Business Bureau of Chicago and Northern Illinois is introducing a new Rating System (a letter grade from A+ to F) for all Accredited Businesses and non-accredited companies that are in the BBB database. This new ratings system replaces the previous "satisfactory" or "unsatisfactory" rating. The changeover was mandated by the Council of Better Business Bureaus (the parent BBB organization). The new ratings will be used by all BBBs across the United States and Canada.
Your Plan B Company received an "A+".
These letter grades are calculated by computer using a proprietary ratings formula that takes into account 17 weighed factors. The largest single factor in determining a letter grade is a company's overall complaint history with the BBB.
Your Plan B Company has enjoyed being a member of the BBB for many years now.
Thank you BBB for our high grade and for the work that you do!